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Core Engineer-CPE

About ScaleArc


ScaleArc is the leader in database traffic management – software that improves the performance and availability of mission-critical SQL applications, requiring no modifications to the database or application infrastructure. The ScaleArc platform has created patented technology to abstract database servers from application servers to provide instant horizontal scaling and connection management, and enables real-time visibility into every query to provide real-time analytics and instant troubleshooting, one-click query caching, wire-speed security enforcement, and much more.
Our current customers and prospects include:

 

  • Web 2.0 companies including SaaS, e-commerce, content and media portals
  • Large/medium enterprises in retail, healthcare and insurance services, financial services, technology, and other verticals
  • Cloud hosting service providers

ScaleArc is headquartered at Santa Clara, CA with an R&D facility in Mumbai and Pune, India, and is backed by Accel Partners, Trinity Ventures,  Nexus Venture Partners and Bain Capital Ventures. Please visit http://www.ScaleArc.com for more details.


Customer and Partner Engineering (CPE)


At ScaleArc, CPE Engineering team is solving hard technical problems while working with partners on complex cloud and on premises deployment scenarios. We are a product-driven company where engineers are valued and empowered to influence product strategy, and propose and drive product initiatives. They work with the field/ customers to identify and address problems, gather requirements and build innovative solutions to support engineering and support teams in diagnosis and issue analysis.


ScaleArc engineers are encouraged to explore and pursue opportunities to learn and grow. We celebrate teamwork, excel at collaboration, and enjoy sharing knowledge and experiences. We follow agile processes to not only keep us resilient but also focused and productive to create high-quality products on time.
Our team includes engineers and technical leaders from companies such as Oracle, IBM, Cisco, Sybase, Symantec, Citrix, EnterpriseDB, ParAccel, Delphix, NeoPath Networks, NetScalar, CloudVelocity, to name a few. We have deep expertise in distributed/ cluster systems, databases, storage, networking, massively scalable high-performance web platforms, cloud, virtualization, big-data analytics, user interfaces, and more.


We are building an amazing global engineering culture to fuel company’s growth and invite you to be a part of the revolution!


Position Overview


As a member of the CPE Engineering group, you will be responsible for diagnosing complex customer issues that require in depth knowledge of various modules for the ScaleArc iDB Platform. You will work on problems ranging from race conditions, memory leak, system crash to performance issues and correlate symptoms to product issues. You will work with ScaleArc founding engineers and use proactive approach to problem solving. You will also be engaged in building tools and solutions to help the diagnosis and identify product improvements to enhance. This position is based in Mumbai/Pune and reports to the Engineering Manager of Customer and Partner Engineering, India.


Primary Responsibilities

  • Identifying the issues and root cause analysis of system level product
  • Design, implement, test, and maintain the core infrastructure components of ScaleArc’s database traffic management products.
  • Collaborate with the members of engineering and Database Architect teams to build tools and frameworks for running deployment scenarios and diagnosing challenging problems.
  • Possess expertise in performance, scalability, enterprise system architecture, and engineering best practices.
  • Stay ahead of the technology curve and make recommendations about technologies to build current and future products.

Required Skills

  • In-depth knowledge and product development experience of working on one or more layers (Layer3 through Layer7) of the networking stack
  • Working experience of TCP/IP
  • Familiarity with database internals like MS SQL Server, MySQL, Oracle
  • Understanding and experience of L4 to L7 services (like Load balancing, Firewall, Application Firewall, NAT, etc.) architectures and algorithms
  • Knowledge of Linux kernel, especially with networking aspects
  • Proficient in C and familiar with Unix/Linux development environment, experience with multi-processor programming preferred
  • Knowledge of server virtualization technologies like ESXi, Xen, HyperV; a plus
  • 4+ years of relevant development experience
  • Strong knowledge of software development processes and methodologies in a software company with short release cycles
  • Ability to work independently as well as in a team
  • Good communication skills to work with cross-functional groups
  • BS or higher degree in Computer Science/Engineering or equivalent experience
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